Smart voice-to-text that works inside every support tool (Zendesk, Intercom, Freshdesk, ServiceNow), so the reply that used to take three minutes takes forty seconds, and still reads like a person wrote it.
Free for 14 days or 1,000 words, no card required.
Zendesk — Ticket #38291Hi — I was charged twice for my plan this month. I've been waiting since Tuesday and nobody's gotten back to me.
Your reply
Speak the gist. A warm, specific reply lands in the ticket.
Support agents type for a living. Each ticket is a small writing task done at the speed of a typing test. The agent knows the answer in two seconds and spends a minute typing the version that sounds polished. Tone slips when the inbox is long. Personalisation dies first. The customer ends up with a templated reply that was never meant to be the actual answer.
I was charged twice for my subscription this month but I only have one account. Can you refund the extra charge?
Voice the answer into Zendesk, Intercom, Front, or HubSpot. The reply lands polished and personal in the time it would have taken to type the template.
Good news, I’ve gone ahead and refunded you in full. It should land back in your account within 5 to 10 business days.
Warm in chat, professional in email, formal for escalations. The same agent sounds right across surfaces without rewriting every reply.
Your product, plan, and customer names spelled the same way by every agent. Set once at the team level; new hires inherit it on day one.
Hi Sam, so sorry for the trouble exporting your report. I have refreshed things on our end, so it should download cleanly now. Let me know if anything still looks off and I will jump straight back in.
Dictating is less tiring than typing. The 50th ticket of the day reads like the first one.
No destination app. No copy-paste. The reply lands in the ticket window — Zendesk, Intercom, Freshdesk, ServiceNow, and the rest of the stack.
Zendesk
Intercom
Freshdesk
ServiceNow
Atlassian
Wrike
Okta
SlackIn any app you already write in, on your Mac. The reply lands in the ticket window. The ticket window doesn’t change.
Zendesk“Hi Tomás, I’m so sorry you’ve been on hold across two threads. I’ve looked at the charge, you’re right, it was duplicated. I’m processing the refund now, three to five business days. I’ve also flagged the duplicate-charge bug to our engineering team; you’ll get an update by Friday. Thank you for staying with us through this.”
Free for 14 days or 1,000 words, whichever comes first. No card required. Works inside Zendesk, Intercom, Freshdesk, and ServiceNow.